We offer a 14-day refund policy for our subscription-based software services. This means you can request a refund within 14 days of your initial subscription or renewal if you are not satisfied with the service. To be eligible for a refund, you must meet the following conditions: You must submit your request within 14 days of the purchase date. The refund request must include a clear explanation of the reason for dissatisfaction. Substantial use of the service (e.g. extensive usage, data exports, integrations) may affect refund eligibility. To request a refund, please contact us at [email protected] . Once your request is reviewed, we’ll notify you whether it has been approved or not. If approved, you’ll be refunded to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or payment provider. Please note: Refunds are not available after 14 days from purchase or renewal. Refunds are not provided for promotional or discounted subscriptions. Accounts that violate our Terms of Service may be ineligible for a refund. Technical Issues or Service Errors If you're experiencing technical issues with the platform, we encourage you to first contact our support team at [email protected] . In many cases, we can resolve the issue quickly without needing to cancel your subscription. EU Customers – 3-Day Cooling Off Period If you are a resident of the European Union, you have the right to cancel your subscription within 3 days of purchase for any reason and without justification. This right applies only if you have not started using the service or accessed any premium features. If you begin using the service, the cooling-off period may be waived.