One inbox for every social interaction
Bring your comments, mentions and DMs into one stream, so you never reply late: comments from Instagram, Facebook and YouTube, DMs from Instagram and X, and mentions from X.
The problem
Switching between 5 different apps to reply to customer comments is a nightmare. Missed messages mean lost customers and damage to your brand reputation.
The Pavern solution
Stop tab-switching. Pavern brings the conversations from your connected profiles into one organized workspace, with AI-assisted replies.
How it works inside Pavern
Step-by-step user guide.
Open the inbox
Click 'Inbox' in the left menu.
Pick a conversation
Comments, mentions and DMs from your connected accounts arrive in one list, each marked with its platform and type. Click one to read the whole thread.
Reply in real time
Click an incoming message to open the reply panel. Type your response or let the AI generate a polite, context-aware reply instantly.
Review AI reply drafts
Turn on AI reply drafts and Pavern prepares replies to new comments and messages. Read, edit and send them, or discard the ones you don't need. Nothing is posted without your approval.
Availability depends on what each platform allows. Some platforms restrict third-party access to messages and comments. Facebook shows comments but not Messenger conversations, and TikTok and LinkedIn do not open direct messages to apps like Pavern, so those may be unavailable. Connect your accounts to see exactly what is supported for you.
Ready to try this feature?
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