Pavern Features

One inbox for every social interaction

Bring comments, mentions, and DMs from your connected social accounts into one real-time stream, so you never reply late.

The Problem

Switching between 5 different apps to reply to customer comments is a nightmare. Missed messages mean lost customers and damage to your brand reputation.

The Pavern Solution

Stop tab-switching. Pavern brings the conversations from your connected profiles into one organized, real-time workspace, with AI-assisted replies.

How it works inside Pavern

Step-by-step user guide.

1

Open the inbox

Go to Accounts & Analytics → 'Unified Inbox'.

2

Filter the stream

View everything at once, or filter to focus on a single network or channel, for example YouTube comments or X mentions.

3

Reply in real time

Click an incoming message to open the reply panel. Type your response or let the AI generate a polite, context-aware reply instantly.

4

Close it out

After replying, mark as 'Done' to keep your workspace at Inbox Zero.

Channel availability depends on each network's API. Some platforms restrict third-party access to messages and comments. For example, TikTok and LinkedIn do not open direct messages to apps like Pavern, so those channels may be unavailable. Connect your accounts to see exactly what is supported for you.

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Unified Social Media Inbox | Pavern